Material Included

Course Book Exam Certification Card

Course Description

Smart Serve is the Government Certification required by law to sell or serve alcohol in Ontario. This program is designed for servers, bartenders, hostesses, food and beverage managers, or anyone who is involved in an event where alcohol is served.

Servers, Bartenders, Hostesses and Food and Beverage Managers must be Smart Serve Certified by law in Ontario. The Smart Serve training program is designed to educate you about responsible alcohol service. This course covers topics such as: Types of licences, legal rights, responsibilities and liabilities, how alcohol works in the body, signs of intoxication, forms of identification, as well as prevention and intervention techniques. If you do not pass the first time you can retake the test at no extra charge.

Requires a minimum passing grade of 80%

*The manual test process time might take 4 to 6 weeks for the Smart Serve Test Center.

*All participants taking this course must present valid ID, either a:

Drivers License

Passport or

The Ontario Photo ID Card

Material Included

Exam Certificate

Course Description

This program is designed for beginners looking to expand their knowledge of serving.

Discover the basics of serving in this hands-on course. Learn the how to carry 3 plates, proper wine service and the proper etiquette for serving a customer. Being well trained instills confidence in you, the guest and the establishment for which you are working. We focus on buffet food service, plated food service and French (Russian) food service.

Requires a minimum passing grade of 80%

Material Included

Exam Certificate

Course Description

This program is designed for beginners looking to expand their knowledge of serving.

Discover the basics of serving in this hands-on course. Learn the how to carry 3 plates, proper wine service and the proper etiquette for serving a customer. Being well trained instills confidence in you, the guest and the establishment for which you are working. We focus on buffet food service, plated food service and French (Russian) food service.

Requires a minimum passing grade of 80%